Privacy Policy

June Estates Limited - Privacy Policy
Last updated: 8 October 2026

1. Who we are

June Estates Limited ("June Estates", "JE.", "we", "us", "our") is a residential estate and letting agency registered in England and Wales, trading from 167–169 Great Portland Street, London W1W 5PF.

We are the data controller responsible for the personal information described in this policy. June Estates is registered with the Information Commissioner's Office (ICO), is a member of Property Redress, and is supervised by HMRC for anti-money-laundering purposes - all verifiable on those bodies' public registers.

If you have any questions about this policy or how we handle your information, contact us at info@juneestates.co.uk or by post at the address above.

2. Scope

This policy explains what personal information we collect when you use our website (juneestates.co.uk), enquire about a property, instruct us to act, or otherwise deal with us, and how we use, share and protect it. It also sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

3. The information we collect

Depending on how you interact with us, we may collect:

• Identity and contact details - your name, email address, telephone number and postal address.
• Property requirements - your search criteria, budget, preferred locations, timeframe and similar preferences.
• Transaction and financial information - where you are buying, selling, letting or renting, information relevant to the transaction, including proof and source of funds where required.
• Identity-verification records - where the law requires us to carry out customer due diligence, copies of identity documents and related checks (see anti-money-laundering, below).
• Lettings information - where relevant to a tenancy, referencing, guarantor, right-to-rent and affordability information.
• Correspondence - the content of your enquiries, messages and communications with us.
• Website and device information - how you use our website, collected through cookies and similar technologies (see section 6).
• Marketing preferences - your choices about receiving updates from us.

4. How we collect it

We collect information: directly from you (by phone, email, our website enquiry forms, or in person); from social-media advertising you respond to (for example, enquiries submitted through our Meta (Facebook and Instagram) or TikTok lead campaigns, managed in our advertising CRM); from property portals through which you contact us (such as JamesEdition, Rightmove and Zoopla); from referrals and industry partners who introduce you to us; and, where appropriate, from publicly available sources.

5. How and why we use your information

We only use your personal information where the law allows us to. The lawful bases we rely on are:

• To provide our agency services - dealing with your enquiry, arranging viewings and valuations, and progressing a sale or letting. Lawful basis: performance of a contract, or taking steps at your request before entering into one; and our legitimate interests in running the agency.
• To meet our legal obligations - including anti-money-laundering customer due diligence and record-keeping, and responding to lawful requests from regulators and authorities. Lawful basis: legal obligation.
• For internal updates and marketing - sending you occasional updates, market information and details of properties or services that may interest you. Lawful basis: your consent, or our legitimate interests where you are an existing client (and you can opt out at any time).
• For industry referrals and collaborations - working with other agents and partners where doing so helps us act for you or fulfil your request. Lawful basis: legitimate interests, and your consent where the referral involves sharing your details.
• For cross-border point-of-interest registration - where you express interest in an overseas property, registering that interest with the relevant local broker or developer so they can assist you and handle the local legal and registration steps. We do this only at your request and with your consent. Lawful basis: performance of, or steps towards, a contract at your request, together with your explicit consent to the international transfer (see section 8).
• To keep our website and business secure - preventing fraud and misuse. Lawful basis: legitimate interests.

Where we rely on legitimate interests, we have considered and balanced any impact on you; you can ask us about this at any time.

6. Cookies and advertising measurement

We use two kinds of cookie, and only the first is set automatically.

Strictly necessary cookies. These are required for the site to work - keeping you signed in to your account area, keeping forms secure, and remembering the cookie choice you made so we do not ask you again on every page. They are not used for advertising and cannot be switched off.

Advertising cookies. With your permission we set cookies from Meta (Facebook and Instagram) - _fbp and _fbc - which tell us which of our campaigns brought you to the site. Nothing is set until you agree: the Meta script is not loaded at all unless you accept, and if you decline or later withdraw, we remove those cookies. This never affects what you are shown on our own site.

Property films. Our films play through Vimeo and YouTube in their privacy modes. Vimeo's do-not-track mode sets no tracking cookies; YouTube's privacy-enhanced mode sets none unless you press play on a YouTube film, at which point YouTube's own cookie terms apply to that video.

You can change your mind at any time through the Cookie preferences link in the footer of any page. Withdrawing is as straightforward as agreeing was, and does not affect anything we did lawfully beforehand.

Measuring our advertising without cookies. Separately from cookies, where you have agreed to marketing we tell Meta when an enquiry we received went on to a viewing, a valuation, an offer or a completion, so we can see which campaigns bring us genuine clients rather than form-fillers. Your email address and phone number are converted into a one-way scrambled code (a SHA-256 hash) before they are sent, so Meta can recognise you only if it already holds a matching record - we never send your actual contact details for this purpose, and never the details of the property or the sum involved in a way that identifies you. Lawful basis: your consent. If you have not opted into marketing, or you have asked us not to contact you, nothing about you is sent. You can withdraw at any time by emailing us (section 11).

7. Who we share your information with

We do not sell your personal information. We share it only where necessary, with:

• Professional partners involved in your transaction - such as solicitors and conveyancers, surveyors and mortgage or finance advisers.
• Overseas brokers and developers - where you have registered interest in a property in another market (for example across our Miami–London–EU–UAE corridor). With your consent, we pass your details to the relevant local broker or developer, who then acts as an independent controller of your information and handles the local legal and registration process. We do not provide legal or registration services in those jurisdictions.
• Property portals and advertising platforms - such as JamesEdition, Rightmove, Zoopla, Meta and TikTok, in connection with marketing properties and campaigns.
• Our service providers (processors) - including website hosting, our customer and enquiry management systems, and email and IT providers, who process information on our instructions and under contract.
• Referral and collaboration partners - where relevant to acting for you.
• Regulators, authorities and advisers - where we are required or permitted by law to share information, including for anti-money-laundering purposes.

8. International transfers

June Estates operates across the UK and internationally, so your information may be transferred outside the UK - in particular where you register interest in an overseas property and we pass your details to a local broker or developer (for example in the United States, the EU or the UAE).

Where we transfer information to a country that does not have UK "adequacy" status, we protect it by using an appropriate safeguard - such as the UK's International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses. Where the transfer is one you have specifically asked us to make so that a local partner can assist you (point-of-interest registration), we rely on that being necessary for a contract or steps taken at your request, and on your explicit consent. You can withdraw that consent at any time, though it will not affect transfers already made.

9. How long we keep your information

We keep personal information only for as long as we need it:

• Anti-money-laundering records - retained for five years after the end of our business relationship or the completion of a transaction, as required by the Money Laundering Regulations.
• Client and transaction records - generally retained for up to six years after our relationship ends, to meet legal, tax and complaint-handling requirements.
• Marketing information - until you opt out or ask us to stop.
• Unsuccessful enquiries - kept for a shorter period and then deleted, unless you become a client.

10. Your rights

Under the UK GDPR you have the right to:

• access the information we hold about you;
• have inaccurate information corrected;
• have information erased in certain circumstances;
• restrict or object to our processing;
• request portability of information you provided to us; and
• withdraw consent where we rely on it.

To exercise any of these, contact info@juneestates.co.uk. We will respond within one month. Exercising your rights is free, though we may charge a reasonable fee or decline a request that is clearly unfounded or excessive.

11. Marketing choices

You can opt out of marketing at any time - by using the unsubscribe link in any marketing email, or by emailing info@juneestates.co.uk. Opting out of marketing does not affect communications we need to send you in connection with a transaction or a legal obligation.

12. Keeping your information secure

We take appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse, and we require our service providers to do the same. Discretion is central to how we work, particularly with the personal information of our private clients.

13. Children

Our services and website are directed to adults and are not intended for anyone under 18. We do not knowingly collect information relating to children.

14. Changes to this policy

We may update this policy from time to time. The current version is always available on our website, and the "last updated" date shows when it last changed.

15. Complaints

If you have a concern about how we handle your information, please tell us first at info@juneestates.co.uk so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator, at ico.org.uk or 0303 123 1113.

16. Contact us

June Estates Limited
167–169 Great Portland Street, London W1W 5PF
info@juneestates.co.uk